Privacy Policy

Effective Date: October 16, 2026

At Life Beyond MD Primary Care, we respect your privacy and are committed to protecting the personal and health-related information you share with us. We understand that confidentiality is essential to building trust between patients and healthcare providers.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, https://lifebeyondmd.com/, contact our office, request an appointment, use our online services, or communicate with our healthcare team.

By using our website, you acknowledge the information practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when contacting Life Beyond MD Primary Care, requesting an appointment, or receiving healthcare services.

Personal Information

Depending on how you interact with us, this information may include:

• Full name.
• Email address.
• Telephone number.
• Mailing address.
• Date of birth, when required for patient registration.
• Appointment preferences.
• Information submitted through contact or scheduling forms.
• Other information you voluntarily provide.

Health-Related Information

When you receive medical services or communicate with our healthcare providers, we may collect information relating to your health and medical care.

This may include:

• Medical history and existing health conditions.
• Symptoms and reasons for seeking medical care.
• Current medications and allergies.
• Preventive screenings and immunization history.
• Chronic disease management information.
• Weight management and lifestyle information.
• Laboratory results and diagnostic information.
• Treatment plans and healthcare recommendations.
• Patient communications and medical records.
• Insurance and billing information where applicable.

Health information that qualifies as protected health information (PHI) is subject to applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

• Internet Protocol (IP) address.
• Browser type and version.
• Device type and operating system.
• Pages visited and website interactions.
• Website referral sources.
• Date and time of website visits.
• Cookies and similar technology identifiers.
• General website performance information.

This information may help us maintain website security, understand website performance, and improve the visitor experience.

2. How We Use Your Information

We may use the information collected through our website and healthcare operations to:

• Respond to patient inquiries and questions.
• Schedule, confirm, and manage medical appointments.
• Provide primary care and preventive healthcare services.
• Support chronic disease management and treatment planning.
• Provide weight management and lifestyle optimization services.
• Coordinate telemedicine consultations and follow-up care.
• Communicate important healthcare information.
• Manage patient registration and medical records.
• Coordinate care with authorized healthcare professionals.
• Process billing and insurance-related matters.
• Improve website functionality and patient experience.
• Maintain website and information system security.
• Comply with applicable healthcare, legal, and regulatory requirements.

Protected health information is used or disclosed only as permitted or required by applicable law or as authorized by the patient.

3. Healthcare Privacy and HIPAA

Life Beyond MD Primary Care recognizes the importance of protecting confidential patient health information.

To the extent applicable, our handling of protected health information is governed by HIPAA and other relevant federal and Michigan healthcare privacy laws.

Protected health information may be used or disclosed for legally permitted purposes, including:

• Providing medical treatment and coordinating patient care.
• Processing healthcare payments and insurance claims.
• Conducting permitted healthcare operations.
• Meeting applicable public health and reporting obligations.
• Complying with lawful requests and legal requirements.
• Other purposes permitted by applicable healthcare privacy laws.

Other uses and disclosures of protected health information may require written patient authorization.

Important: This website Privacy Policy is separate from Life Beyond MD Primary Care’s official HIPAA Notice of Privacy Practices. The Notice of Privacy Practices provides additional details about how protected health information may be used or disclosed and explains patients’ rights under applicable healthcare privacy laws.

4. Online Appointment Scheduling

Our website provides online appointment scheduling through a third-party healthcare scheduling platform.

When requesting or scheduling an appointment, you may be asked to provide information necessary to identify you, contact you, and coordinate medical services.

This information may include:

• Your name and contact information.
• Appointment preferences.
• Patient registration details.
• Reason for the visit.
• Other information required for scheduling or care coordination.

Appointment scheduling services may process information according to their applicable privacy and security practices.

Where required by HIPAA, appropriate agreements and safeguards must be maintained with service providers handling protected health information on our behalf.

Submitting an appointment request does not guarantee immediate appointment availability or confirmation.

5. Contact Forms and General Inquiries

Our website provides contact forms that allow visitors to ask questions and request general information about our healthcare services.

When you submit a form, we may use the information provided to:

• Respond to your inquiry.
• Provide information about our services.
• Assist with appointment scheduling.
• Answer general administrative questions.
• Direct your request to the appropriate staff member.
• Maintain records of customer and patient communications.

General website contact forms may be operated through third-party communication or customer management platforms.

Please do not submit Social Security numbers, detailed medical histories, sensitive medical records, financial account details, or other highly confidential information through general website forms unless the form is specifically designated and secured for that purpose.

For confidential medical matters, please use the secure patient communication system or contact our office for appropriate instructions.

6. Secure Patient Messaging and Communication

Life Beyond MD Primary Care offers secure patient messaging to support convenient communication between patients and their healthcare team.

Depending on the available features, patients may use an authorized communication platform to:

• Ask non-urgent medical questions.
• Request prescription refills.
• Discuss follow-up care.
• Share relevant health updates.
• Receive responses from authorized healthcare personnel.
• Coordinate ongoing care and appointments.

Information submitted through designated secure patient communication systems may become part of your medical record where appropriate.

We seek to maintain administrative, technical, and physical safeguards consistent with applicable healthcare privacy and security requirements.

Patients should protect their account credentials and avoid sharing access to secure healthcare communication platforms with unauthorized individuals.

Secure messaging is intended for non-emergency communications and may not be monitored continuously.

7. Telemedicine and Virtual Healthcare

Life Beyond MD Primary Care offers telemedicine services for certain medical consultations, follow-up appointments, and healthcare needs.

Telemedicine may involve the electronic exchange of medical information through secure video, audio, or messaging technologies.

During telemedicine appointments, our healthcare providers may collect or discuss:

• Medical symptoms and health concerns.
• Medical history and current medications.
• Chronic disease management information.
• Preventive care and wellness concerns.
• Treatment recommendations and follow-up plans.
• Other information relevant to your healthcare.

Telemedicine platforms may be operated by authorized technology providers that support secure healthcare communications.

We seek to use appropriate safeguards to protect patient information transmitted during telemedicine services.

Patients are encouraged to participate in telemedicine appointments from a private location using a secure internet connection whenever possible.

Telemedicine services may require additional informed consent and are subject to applicable healthcare laws.

8. Medical Records and Patient Information

Life Beyond MD Primary Care may maintain electronic medical records and other healthcare documentation necessary to provide ongoing patient care.

Medical records may contain personal information, medical history, diagnoses, treatment plans, medications, laboratory results, and other healthcare information.

Patient records may be accessed by authorized healthcare personnel and service providers when permitted by law and reasonably necessary for their responsibilities.

Medical information may also be shared with other healthcare providers, laboratories, pharmacies, insurers, or authorized organizations when permitted or required by applicable law.

Patients may have rights to access or request amendments to certain medical records, subject to applicable legal requirements.

9. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, maintain security, monitor performance, and understand visitor interactions.

Cookies are small data files stored on your device when you access a website.

Depending on our website configuration, these technologies may be used for:

• Essential website functionality.
• Remembering visitor preferences.
• Measuring website traffic.
• Monitoring website performance.
• Understanding visitor navigation.
• Evaluating website content and user experience.

You may manage or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

Where applicable law requires consent for certain cookies or tracking technologies, we will obtain that consent before using them.

We do not authorize analytics or advertising technology providers to receive protected health information unless the disclosure is legally permitted and appropriate safeguards are in place.

10. How We Share Your Information

Life Beyond MD Primary Care does not sell patients’ protected health information.

We may disclose personal information to authorized parties when reasonably necessary for healthcare services, business operations, or compliance with applicable law.

These parties may include:

• Authorized physicians and healthcare professionals.
• Medical laboratories and diagnostic service providers.
• Pharmacies and other healthcare organizations.
• Health insurance companies and payment processors.
• Electronic health record and patient portal providers.
• Appointment scheduling and telemedicine providers.
• Website hosting and technical maintenance providers.
• Authorized communication and administrative service providers.
• Government authorities and regulators when required or permitted by law.
• Other parties when appropriate patient authorization has been obtained.

Where HIPAA requires a Business Associate Agreement with a service provider that handles protected health information on our behalf, we will maintain the required agreement.

We limit disclosures in accordance with applicable healthcare privacy laws and relevant authorization requirements.

11. Third-Party Websites and Services

Our website may contain links to external websites, appointment scheduling platforms, healthcare portals, social media websites, mapping services, or online review platforms.

These third parties may operate under their own privacy policies and security practices.

We encourage visitors to review applicable third-party privacy policies before submitting personal information.

Life Beyond MD Primary Care is not responsible for the independent privacy practices of external websites that we do not control.

However, third-party providers acting on our behalf remain subject to applicable contractual and legal obligations.

12. Data Security

We take reasonable administrative, technical, and physical measures designed to safeguard personal information and protected health information against unauthorized access, misuse, alteration, loss, or disclosure.

These safeguards may include:

• Appropriate system access restrictions.
• Secure electronic communications.
• Authorized staff access procedures.
• Website and system maintenance.
• Service provider security requirements.
• Administrative and organizational security practices.

However, no website, electronic communication system, or method of data storage can be guaranteed to be completely secure.

If a reportable breach involving protected health information occurs, we will comply with applicable breach notification requirements.

13. Data Retention

We retain personal information for as long as reasonably necessary to provide requested services, maintain patient records, support healthcare operations, and comply with applicable legal obligations.

Medical records are retained in accordance with applicable federal and Michigan healthcare recordkeeping requirements and the practice’s established retention policies.

Website inquiries, appointment communications, administrative records, and other business information may be retained for legitimate operational, legal, or recordkeeping purposes.

When information is no longer required, we take appropriate steps to securely delete, destroy, or de-identify it, subject to applicable retention obligations.

14. Children’s Privacy

Life Beyond MD Primary Care provides healthcare services to eligible patients, including school-age children and adults.

Our website is not intended to collect personal information directly from children under 13 without appropriate parental or legal authorization.

When handling information concerning minors, we comply with applicable healthcare privacy laws, parental or guardian authorization requirements, and any independent privacy rights of minor patients.

Parents and legal guardians with questions concerning a child’s medical information should contact our office.

15. Your Privacy Rights

Depending on applicable law and the type of information involved, patients may have rights relating to their personal information and protected health information.

These rights may include:

• Requesting access to certain medical records.
• Requesting amendments to inaccurate or incomplete medical information.
• Requesting confidential communications.
• Requesting restrictions on certain uses or disclosures of protected health information.
• Obtaining an accounting of certain disclosures.
• Receiving a copy of the practice’s Notice of Privacy Practices.
• Withdrawing certain authorizations where legally permitted.
• Filing a privacy complaint without retaliation.

These rights are subject to applicable legal requirements, exceptions, and verification procedures.

To exercise applicable privacy rights, please contact our office and request assistance from the designated Privacy Officer or authorized privacy representative.

16. Email, Telephone, and Text Communications

When you contact our office or provide contact information, we may use that information to respond to your request and communicate regarding healthcare services, as permitted by applicable law.

Communications may include:

• Appointment confirmations and reminders.
• Scheduling changes.
• Administrative notifications.
• Responses to general inquiries.
• Billing and insurance-related communications.
• Other permitted healthcare communications.

Standard email and ordinary text messages may not provide the same security protections as designated healthcare communication platforms.

Patients are encouraged to use approved secure communication methods for confidential medical information.

Providing contact information does not automatically constitute consent to receive unrelated promotional text messages or automated marketing calls.

Where separate consent or HIPAA authorization is legally required for marketing communications, we will obtain it before sending the applicable communications.

17. Marketing Communications

Life Beyond MD Primary Care may provide general information about healthcare services, preventive care, health education, or practice announcements.

Promotional communications, where offered, will be sent only as permitted by applicable law and consistent with any required consent or authorization.

Patients may opt out of optional promotional communications using the instructions provided in the communication or by contacting our office.

Opting out of promotional communications does not necessarily prevent essential appointment, treatment, billing, or administrative messages permitted by law.

18. Do Not Track and Browser Preferences

Some internet browsers provide a “Do Not Track” feature that communicates a visitor’s preference regarding online tracking.

Because browser signals and website technologies vary, our website may not respond uniformly to all Do Not Track requests.

Visitors may manage cookies and available tracking preferences through browser settings and applicable website controls.

Where applicable law requires recognition of a particular privacy preference signal, we will comply with that requirement.

19. Changes to This Privacy Policy

Life Beyond MD Primary Care may update this Privacy Policy periodically to reflect changes in our website, healthcare services, technology, information practices, or legal obligations.

When changes are made, the effective date at the beginning of this Privacy Policy will be updated.

We encourage visitors to review this Privacy Policy periodically to remain informed about our information-handling practices.

Changes to this website Privacy Policy do not replace any separate notice or authorization required under applicable healthcare privacy laws.

20. Contact Information

If you have questions about this Privacy Policy, our website, or how your personal information is handled, please contact us:

Life Beyond MD Primary Care

Medical Director: Dr. Ali Rida

Address:
23100 Cherry Hill St, Suite 9
Dearborn, MI 48124

Phone: (313) 747-2007

Email: info@lifebeyondmd.com

Website: https://lifebeyondmd.com/

Contact Page: https://lifebeyondmd.com/contact/

For questions specifically concerning medical records, protected health information, HIPAA privacy rights, or confidential patient communications, please contact our office and request assistance from the designated Privacy Officer or authorized privacy representative.

Medical Emergency Notice: This website, its contact forms, and secure messaging services are not intended for emergency medical communications. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.